Customer feedback and process improvement
During a communication with a European customer, Migo Glass's salesperson encountered a thorny problem. The customer mentioned that the artificial grass he bought elsewhere had wrinkles after paving, which seriously affected the beauty and user experience of the venue. The customer asked if there was a way to solve this problem.
Migo Glass organized a special discussion meeting to address this issue. The company found that the appearance of wrinkles in artificial grass may be related to factors such as extrusion and friction during transportation and loading and unloading, direct winding without complete curing of the splicing glue, uneven force on the edge after winding, and thermal expansion and contraction. In order to solve this problem, Migo Glass improved the factory's production process. First, the company optimized the production process of artificial grass to ensure that wrinkles are reduced during the production process. Secondly, Migo Glass uses advanced artificial grass splicing technology to cut the artificial grass according to the number, making it easier for customers to install. This improvement not only improves the quality of the product but also saves customers installation time and effort.
Production process of tempered glass for padel courts
Migo Glass also has a strict process for the production of tempered glass for padel courts. The production of tempered glass mainly includes the following steps:
- Cutting stage: First, the float glass is precisely cut according to the customer's needs to ensure that the size of the glass meets the design requirements of the padel court.
- Edging and cleaning: The cut glass will be edged to remove the burrs and ensure that the edges of the glass are smooth. Subsequently, the glass will undergo a rigorous cleaning and drying process to remove impurities and dust on the surface.
- Heating treatment: The cleaned glass is placed in a heating furnace and evenly heated to a temperature close to the softening temperature. This process requires precise temperature control to ensure that the glass can produce uniform stress during the subsequent quenching process.
- Quenching stage: The heated glass is quickly moved to the wind grid for quenching. In the wind grid, the two surfaces of the glass are evenly sprayed with compressed air, causing the glass to cool rapidly. During this process, compressive stress is generated on the surface of the glass, while tensile stress is generated inside, which significantly improves the mechanical strength and thermal shock resistance of the glass.
- Inspection and packaging: The quenched glass undergoes strict quality inspection to ensure that its flatness, strength and other indicators meet the requirements of the padel court. The qualified glass will be packaged and prepared for storage.
Why choose Migo Glass
- Good after-sales service
Migo Glass has won wide acclaim from customers for its excellent after-sales service. The company not only provides technical support and maintenance services after the sale of products, but also can adjust and improve products in a timely manner according to customer feedback. For example, after the above-mentioned European customer encountered the problem of artificial grass wrinkles, Migo Glass responded quickly and solved the problem for the customer by improving the production process. This customer-centric service concept ensures that customers can get the best experience during use.
- Strict quality inspection process
Migo Glass has a strict quality inspection process, from the inspection of raw materials to the testing of finished products, every link is strictly controlled. The original glass used by the company comes from high-quality suppliers and has authoritative certifications, such as SGCC and CE. During the production process, Migo Glass's quality inspection team will strictly test in accordance with international standards to ensure that each piece of glass can meet the high standards of customers.
- Improve the process according to customer needs
Migo Glass has always been committed to providing customized solutions based on the specific needs of customers. The company actively participates in various industry exhibitions to keep abreast of market trends and customer needs. For example, in response to customer feedback on the wrinkles of artificial grass paving, Migo Glass not only improved the production process, but also adopted advanced artificial grass splicing technology to make the product easier to install. This flexibility allows Migo Glass to meet the needs of different customers and provide customers with products and services that truly meet their expectations.
Migo Glass has established a good reputation in the field of padel court glass manufacturing with its high-quality products, professional services and deep understanding of customer needs. By choosing Migo Glass, customers can not only obtain safe and reliable glass products, but also enjoy a full range of support and services to ensure the smooth construction and operation of the padel court.






